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over 5 years ago

What to do if you encounter an error while uploading your theme to the asset marketplace.

Hello everyone, 

If you already submitted your theme to the Asset Marketplace AND completed an entry form on hubspot.devpost.com, congratulations on officially entering this challenge! 

If you have not completed your entry yet, but still plan on doing so, you have roughly five and a half hours remaining. However, because it is after business hours where our marketplace support team is located, here is what you should do if you run into any errors while trying to submit your theme to the marketplace: 

1) Don't panic
2) Take a screenshot showing the error message you are receiving
3) Post the screenshot in the dev slack #marketplace channel along with your Portal ID Number. 
4) Go ahead and submit the entry form on https://hubspot.devpost.com/ before the deadline

Our team will review these support requests and will help you work through any issues as soon as they are back online tomorrow. Your theme will still be included in the contest.

Thanks!
Micah